TD Bank Personal Loan review

Best for

TD Bank's personal loan is the right fit for borrowers who live within the bank's Northeast and Mid-Atlantic footprint, who already bank at TD or want to start a relationship there, and who value the option of walking into a branch to handle the application or any subsequent servicing. The rate ceiling at 23.99% is genuinely lower than most competitors — borrowers who would otherwise see APRs in the high-20s or 30s at digital lenders frequently price better at TD because the bank simply doesn't underwrite into the riskiest tiers. The "America's Most Convenient Bank" model — extended hours, weekend service, in-branch personal bankers — is a meaningful advantage for borrowers who want human help.

Not for

Borrowers outside the TD branch footprint will find the bank harder to use — the application can be completed online, but the post-funding servicing experience tilts toward branch interaction. Anyone wanting longer than 60-month terms (to lower monthly payments by stretching the balance) should look at SoFi, LightStream or Discover, all of which offer 84-month options. Applicants below the 660 credit floor will need to consider Upstart, Upgrade or OneMain Financial. And digital-first borrowers who prefer to never speak to a banker may find TD's branch-anchored experience old-fashioned.

The fine print: APR, fees and terms

TD Bank advertises a fixed APR range of 8.99% to 23.99% on personal loans from $2,000 to $50,000, with terms of 36 to 60 months. There is no origination fee, no application fee and no prepayment penalty. TD checking customers can typically unlock an additional rate discount via autopay from a TD account. Late fees apply per the loan agreement, generally a flat amount or percentage after a grace period. The 23.99% APR cap is structural: TD doesn't price into the higher-risk tiers that digital lenders like Upgrade or Best Egg reach. Estimates only — final APR, term and approval are determined by TD Bank, not Cankicker Finance, and we are not a lender.

How application works

TD's personal-loan application can start online or in a branch. The online flow asks for personal information, income, employment and the loan purpose; existing TD customers see a streamlined version with pre-filled fields. A hard credit pull is triggered at submission for the formal application; pre-qualification is more limited than the soft-pull flows offered by online-only lenders. Decisions typically come back within a few business days for online files, faster for in-branch applications where a personal banker can chase verification documents in real time. Funding lands in the borrower's account in one to three business days after final approval.

Customer service and reputation

TD Bank, N.A. holds an A+ rating with the Better Business Bureau and consistently scores in the upper-middle of J.D. Power's regional bank-customer-satisfaction studies. The branch experience is the bank's signature strength — extended hours, weekend service and in-person personal bankers are real differentiators in 2026 as competitors continue to thin their branch footprints. Third-party complaints, where they appear, tend to involve servicing issues common to large banks (statement-cycle changes, autopay glitches) rather than loan-product specifics. Phone support is 24/7; chat and secure message are available through the TD app.

TD Bank vs. its closest competitor

The head-to-head is Citi Personal Loans, which serves a similar relationship-banking borrower base. Citi's edge is the broader national footprint and slightly more polished digital experience; TD's edge is the in-branch focus, the longer banking hours and the tighter 23.99% rate ceiling. For borrowers outside the TD footprint, Discover is the cleaner no-fee comparison — same no-origination structure, no relationship requirement, fully digital. The decision typically comes down to geography (TD edge in the Northeast) and service preference (TD edge for branch-first borrowers).